Last updated on July 11, 2019

Returns & exchanges

We gladly accept returns and exchanges

Contact us within: 14 days of delivery
➸ Ship items back within: 30 days of delivery

We don't accept cancellations

But please contact us if you have any problems with your order.

Returns and exchange details

Luha's Living Art takes immense pride in the quality of its products and attention to detail. Every effort is made to ensure that your items exceed your expectations. However, if you are dissatisfied with your order in any way, please contact us immediately.

Standard refund + Cancellation policies

➸ Because we provide next day delivery within 100 miles of Loves Park, IL, orders may be cancelled for a full refund within 10 hours of purchase. After 10 hours, orders may be cancelled for a partial refund. Please contact us for details.
➸ Due to the customized nature of personalized goods, items may not be returned or refunded.
➸ Should there be an error with your order, please contact us immediately.
➸ In the event that Luha's Living Art is responsible for an error with your item(s), immediate arrangements will be made for a prompt replacement, refund or credit towards a future purchase.

Shipping policies

➸ Luha's Living Art ships via a professional driver who is expert with transporting our products to guarantee a safe delivery for your products.
➸ We happily provide free next day delivery within 100 miles of Loves Park, IL.
➸ A shipping notification email, with the tracking information, will be automatically sent to the buyer on the label’s ship date.
➸ Packages will be shipped to the address listed on your receipt unless an alternative address is provided in the order.

PLEASE NOTE: Luha's Living Art guarantees that packages will be prepared and shipped according to the stated processing and shipping guidelines. In case the buyer requested shipping that is not "within 100 miles of Loves Park, IL", Luha's Living Art DOES NOT guarantee actual delivery dates and is not responsible for delays within the postal system or any damages of the shipped products.